Refund policy

Definitions and legal references

This Website (or this Application)
The property that enables the provision of the Service.
Owner (or We or Us)
GM COMMERCE - The natural person(s) or legal entity that provides this Website and/or the Service to Users.
Product (or Service)
Product (or Service) refers to the items provided by this Website as described on this Website.
User (or You)
The natural person or legal entity that uses this Website.

Thanks for purchasing our products at https://uniquego.com operated by GM COMMERCE.

We offer a full money-back guarantee for all purchases made on our website that are not personalized. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked.

Please note that we can't offer a refund for a product that was personalized, unless your product arrives damaged or incorrectly designed.

In order to be eligible for a refund for a non-personalized product :

  • you have to return the product within 14 calendar days of your purchase

In order to be eligible for a refund for a personalized product :

  • Your product arrived damaged or incorrectly designed.
  • you have to return the product within 14 calendar days of your purchase

Contact our customer services department.

  • Phone : +33 970 406 701
  • Email : support@uniquego.com

If you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.

If you would like to request a refund, please feel free to contact us by :

  • Email : support@uniquego.com

After we receive the product, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. Note that it may take 7 business days for a refund to show up on your account or credit card statement.

Cancellation Policy

  • Once your order has been submitted we are beginning the process of production of your personalized items after 24 hours.
  • If you would like to cancel your purchase, please send us an email within the 24 hours after your submitted your order here: support@uniquego.com
  • The money will be refunded to the original payment method you’ve used during the purchase. Note that it may take 7 business days for a refund to show up on your account or credit card statement.

If you have any additional questions, feel free to contact us using the contact information below.

GM COMMERCE
20 Rue Lavoisier
Pontoise, Val d'Oise, 95300
France
Phone: +33 970 406 701
Email : support@uniquego.com